IT professional combining systems administration, Microsoft cloud, infrastructure, automation, and business technology. Brings hands-on support experience together with cloud services, technical documentation, client communication, and evidence-led project work.
Career history
Professional experience
IT Infrastructure & Cloud Consultant
ReyadWeb
Calgary, Alberta / Remote
Independent infrastructure, cloud, web platform, automation, and technical operations work for business environments.
Design, deploy, troubleshoot, and document infrastructure, cloud services, web platforms, and SaaS integrations.
Build maintainable automation and operating workflows for deployment, administration, recovery, and ongoing support.
Translate business requirements into scoped technical work, clear documentation, and practical technology decisions.
Infrastructure
Cloud
Automation
Business technology
Technical Support & IT Development Specialist
Inbox Communications
Remote, Canada
Technical support and development work spanning web services, cloud systems, client delivery, troubleshooting, and operational documentation.
Troubleshoot technical issues across cloud services, web systems, security, migrations, and client environments.
Coordinate technical initiatives from requirements discovery through implementation documentation and client handoff.
Explain technical risks, options, and recommended actions to clients and business stakeholders.
Technical support
Cloud services
Web systems
Client delivery
IT Lab Assistant (Internship)
Pima Community College — IT Center of Excellence
Tucson, Arizona
Supported users and a large virtualized teaching environment across Windows Server, Red Hat Linux, and VMware ESXi.
Provided technical support for 300+ students and staff in the IT Center of Excellence.
Administered and supported 100+ Windows Server, Red Hat Linux, and VMware ESXi virtual machines.
Built reusable Azure deployments with Terraform and Bicep, including VNets, networking, RBAC, Key Vault, Azure Monitor, Log Analytics, and delivery workflows using GitHub Actions and Azure DevOps.
Engineering and deployment toolkit that automates ERPNext/Frappe configuration and operations on Linux, standardizes environments, and makes installation, recovery, and maintenance repeatable.
A modular WordPress developer toolkit combining development utilities, Bricks Builder enhancements, and a reusable CSS framework/design system to streamline development workflows.
Supported website, SaaS, customer-facing digital systems, content, and business-process improvements for a logistics startup, helping streamline service delivery and online operations.
